1965 Placentia Avenue
Costa Mesa, CA 9262

Phone: 949.631.1200

Fax: 949.574.1036

Regular Office Hours

Monday - Thursday 7:30 a.m. - 5:00 p.m.
Friday 8:00 a.m. - 5:00 p.m.

Contact Us

In case of emergency during after hours, please call 949.631.1200

If you have a water leak or other water related emergency, please press “9” and you will be transferred to the Costa Mesa Police Department for assistance. Or, you may call them directly at 714.754.5251

If you would like to locate someone within our dial-by-name directory, please press # (pound).

For all other non-urgent inquiries, including billing questions or to stop or start water service, please call 949.631.1200 during regular business hours.

Please note: Mesa Water requires a 2-day notice to start or stop water service to your property.

General Information

Bill Payment Mailing Address

Payment Processing Center

P.O. BOX 6513
Pasadena, California 91109

Bill Inquiries/Customer Services


Water Quality


Water Use Efficiency


Backflow/Cross Connection Control


Media Contact

Celeste Carrillo
Public Affairs Coordinator

Office of the General Manager

Paul E. Shoenberger, P.E.

General Manager 949.631.1206

Kurt Lind

Business Administrator 949.207.5408

Andie Jacobsen

Executive Assistant to the General Manager 949.631.1206


Administrative Services

Denise Garcia
Administrative Services Manager 949.631.1206

Customer Services

Stacie Sheek
Customer Services Manager 949.631.1200


Phil Lauri, P.E.
Assistant General Manager 949.631.1291

Financial Services

Marwan Khalifa
Chief Financial Officer 949.207.5456

Human Resources

Syndie Ly
Human Resources Manager 949.574.1020

Public Affairs

Celeste Carrillo
Public Affairs Coordinator 949.207.5493

Water Operations

Tracy Manning, MPA
Water Operations Manager 949.207.5468

Water Policy

Stacy Lynne Taylor
Water Policy Manager 949.207.5434